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Health & Vaccinations Tipping
Customs Telecommunications
Nightlife Language
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Weights & Measures Clothing
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Currency Transportation
Embassies & Consulates Guides on Cuba
Basic Costs DOs & DON'Ts

Health & Vaccinations

There are no vaccination requirements for international travellers. However, we advise to get vaccination against hepatitis A, and it is recommended to avoid water and food-borne bacteria. Please don't drink tap water. The Cuba health system is comparable with many developed countries health systems. The medical facilities are good and, contrary to Canada and the USA, medical treatment for foreign travellers is inexpensive. Few travellers to Cuba experience more than upset stomach and sun burn.


Customs

** The information below is for general purposes only. You will need to check the official website for further information **

Official website of the Cuban General Customs (Aduana General):   www.aduana.co.cu

If you are visiting Cuba as tourist you will enjoy the benefits established in the Convention on Customs Facilities for Tourism. You will have the right to enter items for your personal use carried in your check-baggage or in your hand-baggage, that there is no reason to consider that these rights are being used in excesive quantities and they will be re-exported when leaving the country.

To this effect, personal items are in addition to clothings and other articles that can reasonably be considered of personal use by the tourist, taking into account the circumstances of the trip, and other items according to the type of tourism, such as:

Photo and video cameras, camping tent, fishing gear, bicycle, sports equipments, laptop computer, equipments for recording and reproducing sounds.

If you are only carrying your personal items and cash not exceeding $5000,00 USD or its equivalent in other currencies, YOU DO NOT NEED TO FILL OUT THE CUSTOMS DECLARATION.

Please note that from June the 1st, 2007, Cuba has relaxed many regulations at its borders control. You can now bring, with no problems whatsoever, portable DVDs, PSPs and similar items of personal use. DVDs and VCRs can also be imported but will be subject to duty tax to be paid in CUCs. You may also take with you on your departure, without proof of receipt, 2 boxes of Cuban cigars (50 cigars).

You WILL NOT import (bring in with you into Cuba) the following Articles and/or Products unless a Licence or Previous Permits from the Ministry of Informatics and Communications has been issued:

wireless fax equipments; telephone boards; data-net devices; wireless telephones except those operating in 40 – 49 MHz, 2,4 GHz and 5 GHz bands; radio transmitters; radio transceptors, including walkie-talkie; professional radio receiver; land earth stations and satellite communications terminals, including parabolic antennas and satellital phones.


Nightlife

Nightlife is concentrated in Havana, Varadero Beach and in the major tourist resorts. Cuba is renowned for its salsa dancing and visitors can attend dance classes or swing their hips at Tropicana (Havana) and Rumba (Varadero) venues. Much entertainment may be planned by us, and it is common to attend in organised groups. Even medium-sized bars usually have a house band playing Cuban classics. There is a choice of cabaret shows, nightclubs and theatres. The Tropicana cabaret stages world-known, open-air shows. Theatre, opera and ballet are staged all year round in Havana and seats are inexpensive. Films in cinemas are normally subtitled. For more information on where to go during your stay, please write to us with your preferences.


Electricity

110-230V, 60 Hz. American-styled flat two-pin 110V is the norm everywhere in Cuba though most hotels have 220V sockets. In any case, make sure you bring with you an international adaptor and always read the label of your equipments before plugging in.


Weights & Measures : Metric with US and Spanish variations.


Time: - 5 GMT


Currency

You should check with your bank before you leave the UK to confirm that your debit/credit/cashpoint cards will work and will be accepted in Cuba. If your bank cannot confirm this then you should bring suitable Sterling or Euro alternatives, preferably in cash. You should also be aware that there are virtually no cash-points available for drawing cash against Cirrus or Switch cards in Cuba. You should also be aware that Scottish and Northern Irish bank notes/coins cannot be exchanged in Cuba.

Since 8 November 2004, US Dollars are no longer accepted in Cuba, and you will be charged 10% commission to exchange them. The central Bank re-valued the Cuban Convertible Peso (CUC) in March 2005, and this no longer operates at 1-1 with the US dollar and has its own exchange rate. Euros have also been introduced in some resorts like Varadero and Cayo Coco.

When withdrawing cash from ATM machines or anywhere else, it would seem that you are getting charged between 11%-13% but in reality what is happening is that CUC's are getting converted into US Dollars (hence the 11% more) and then the US dollars are taken to whichever currency your card works with.

We understand that you can use American Express Travellers Cheques in Cuba, but they can only be cashed through the offices of ASISTUR, a Cuban Assistance Company. Travellers' cheques and/or credit cards drawn on all other American banks are not accepted in Cuba.

A departure tax (per person) of 25 convertible pesos (CUCs) has replaced the current 25 US Dollar amount, which ceased to be accepted from 8 November 2004 (see Summary). This must be paid in local currency. US dollars are not accepted.

The wider use of the convertible pesos (CUC) to include the tourist industry has inevitably meant an increase in the number of forged CUC banknotes of all denominations but in particular $100.00. You are strongly advised not to change money anywhere other than at the CADECAS (exchange kiosks throughout Cuba), hotel exchange bureaux or banks. Individuals offering exchange facilities to avoid queues should be avoided, and where possible small denomination bills should be requested.

The Cuban peso contains 100 cents (centavos). There are 50, 20, 10, 5, 3 and 1 peso notes as well as 1 and 3 peso coins in circulation. Other coins are in 20, 5, 2 and 1 cent (centavos) denominations.

Furthermore, we believe that the best exchange against the Sterling is normally obtained at Banco Metropolitano but you should not put too much emphasis on this unless you plan to spend more than a few hundred pounds and this is, obviously, something that you take as a general advice only.

In a nutshell, the exchange rate between CUC and GBP would normally be approximately 10% less than a dollar. Example: if 1 GBP = 2 USD, then 1 GBP = 1.80 CUC.

For an accurate Exchange Rate from the Banco Metropolitano please click here

* This section has been created from extracts of The FCO Travel Advice © and Cuba Direct ®©


Embassies & Consulates

All major consulates and embassies are in Havana. United Kingdom : Calle 34 No. 702, Miramar (tel. 7/204-1771; fax 7/204-8104); Canada : Calle 30 No. 518, esquina Avenida 7ma, Miramar (tel. 7/204-2517; fax 7/204-2044).. Though neither an embassy nor consulate, the United States Interests Section, Calle Calzada e/ L and M, Vedado (tel. 7/33-3551 through -3559; fax 7/66-2095)


Basic Costs 

Cigarettes 1.20 CUC; a burger 1.50 CUC; a soda 1.00 CUC; a sandwich 1.50 CUC; a beer 1.00 CUC, a bottle of water 1.00 CUC; an average lunch in restaurants or paladares (private licensed restaurant) 10.00 CUC; a bottle of a decent champagne 20.00 CUC; a bottle of a decent wine 10.00 CUC.


Tipping

It is only but fair to tip those who have done a good job. People who deserve a 1 CUC tip include museum staff who give you a complete tour, hotel guards who watch your rental car all night, helpful bus drivers, attentive wait staff or anyone in the service industry who goes beyond the call of duty. Do not offer money to officials to obtain preferential treatment; governmental corruption is rare in Cuba and attempted bribery will only make things worse. For other services, 10% of the bill is the norm.


Telecommunications

Internet Access: Internet Access is becoming more common and available in Cuba. Although "real" Internet Cafes are sort of non-existing, Internet Access is available at almost all hotels. Rates range from 5 CUC for 15 minutes to an hour session for 15 CUC. An alternative to hotels are certain ETECSA offices equipped with computers and Internet access. In order to use these, you must purchase a card. A scratch-off login number and password on the back is good for use on any ETECSA computer around the country. In most cases, you will have to pay additionally for the local telephone call.

Telephone Calls: You can make international phone calls from your hotel room, through any International Telephone Center or using pre-paid cards. You may travel with your own mobile. Do check with your provider before hand. For direct dialling to Cuba, you must first dial Cuba’s code (53), followed by the code of the city or town and then the desired number. For direct dialling from Cuba to any country in the world, you must first dial 119, followed by the code of the country, then the code of the city, and the desired number. To make national phone calls whilst in Cuba, you must dial 0, then the code of the province and immediately the desired number. Making international phone calls from Cuba is expensive. Using your mobile phone will cost about 5 cuc a minute on calls to Europe, and phoning from your hotel room will cost even more. So keep in mind that a 25 cuc phone card will be chewed up in roughly five minutes on calls to Europe.

IMPORTANT: If you call a Cuban number (mobile or landline) from your mobile whilst in Cuba this will be billed as if you were calling from the UK to Cuba … or even more! So … DON’T CALL OUR REPS FROM YOUR MOBILE unless you want to be faced with a huge bill on your return.


Language

The official language is Spanish, which is spoken in the entire island. It is often peppered with special Cuban phonetics and witty popular metaphors. At Tourist facilities there are highly skilled personnel capable of communicating in various languages, especially English.


Food and Drink

Traditional dishes are based on rice, beans, yucca, corn, banana and pork, as well as a rich variety of tropical fruits. The typical Cuban dish is the ajiaco, a soup with meat and edible roots. Calf and pork are the meats of greater demand; it's traditional to cook the pig to the prong, roasted to the whole furnace. Also much fish is consumed, mainly in the cities. The most appreciated is the red snapper, although also great amounts of shrimps, lobsters and other varieties of seafood are consumed. The Cuban kitchen has many creòle plates, like rice with chicken and rice with beans.

The cane juice and the molasses serve to prepare sweet drinks. Amongst the spirits the best are rum and beer, although in bars the favourites are daiquiri, a drink made of white and dry rum, lemon juice, sugar and pricked ice, and that became famous by the fascination that felt by it the American writer Ernest Hemingway and the Mojito made of white rum, sugar, lemon and mint. A very traditional drink is the Saoco based on coconut water and rum, and it is usually served in the coconut.

Contrary to general belief, there are an increasing number of fantastic hidden gems to dine out on your own, as a group or for a romantic dinner. We will be soon listing our best choices for dining in Cuba. Please keep checking this section for more information ...



Clothing

Bring light clothing, mainly cotton and natural fibres; flat comfortable shoes good for walks and excursions; sunglasses and hats; skin lotions. From December to February, light jumpers and jackets may come in handy; a raincoat or an umbrella is advisable for the rainy season: May and June.



Climate & Weather

Cuba is the biggest island in the Caribbean, almost as big as all the others put together. Thanks to the warm waters of the Gulf Stream and the trade winds, the island's climate is moderate and stable, sub-tropical but less hot than elsewhere in the Caribbean. In Havana the average temperature hovers around 25 C. The dry season lasts from November to mid-May and the rainy season from mid-May to October, but even then, Havana, Santiago de Cuba, Varadero and the other beach resorts rarely have more than two consecutive days of rain.

Average Humidity

Average Temperature

Average Rainfall

For more details on daily forecasts, satellite photos and other general climate information, please click here to visit the official Cuban meteorological website (Spanish only). Another very useful site - in English - can be found by clicking here .


Transportation

You should not take urban transportation: they are always crowded and unreliable. You should take taxis or tourist buses instead, or walk when it's short distances. If you want to go on a tour of the island, your best option is to rent a car. There are several car rental offices at the airports, hotels and tourist spots providing high quality cars and services. You must show your passport and driver's license in order to rent a car. The driver must be at least 21 years old; the license may be international or from your country but at least a year old. Cuba has a comprehensive road network and traffic is very light. The condition of road services is variable and signposting can be poor but, for a reasonably experienced driver, travelling by car around Cuba can be a satisfying experience. You must also watch out for animals on the road and cyclists in urban areas. Park the car in a safe well-lit place and do not leave anything valuable in it. You are liable for traffic fines; failure to pay would mean incurring a debt with the State. We recommend you buy a "Road Guide of Cuba" , a very helpful for finding your way around on the roads. It is customary to give lifts to people.



Guides on Cuba

We particularly like the perspective and depth-information of Lonely Planet and Havana Time Out . This does not mean that the rest of guides are not good enough or that should only consider these two. We just happen to like and recommend these ones.


DOs & DON'Ts

Take extra care when driving in Cuba. Beware of cyclists, potholes and cars that stop without warning to pick up hitchhikers. Don't travel on the motorways at night if at all possible as serious and fatal accidents can happen through cattle straying on to the road.

Beware of those offering an unsolicited and unofficial guide service. They may be part of a team of thieves preying on tourists.

Bring enough funds for your stay and your return journey. Local banking facilities are not as in Europe and obtaining additional funds through local banking channels can be frustrating, difficult, and not always successful.

Take care of your valuables at all times. Don't carry excessive amounts of cash. Bag snatching and pickpockets are common, especially in the area of Old Havana. Leave valuables, important documents and the balance of your holiday cash in the hotel safe.

Report robberies to the police, especially when losing important documents (e.g.: passport, credit cards, Cuban visa, etc) or large sums of money. Police reports are needed to obtain a new passport and Cuban visa. Keep a photocopy of your main passport page.

Check Foreign and Commonwealth Office Travel Advice before travelling.

Enter next of kin details into the back of your passport.

cross Don't leave home without travel insurance. Make sure you are fully covered for medical treatment, hospitalisation and medical evacuation to the United Kingdom.

cross Don't get involved with drugs. Penalties are very severe in Cuban law. Don't carry anything through customs for someone else unless you know exactly what it contains.

cross Don't bring credit cards or traveller's cheques from American-based banks - including AMEX. They are not accepted in Cuba. Visa, Mastercard, Cabel and Visa Electron are all accepted credit cards.

cross Don't leave belongings visible in your car. They will be an easy target for thieves.

cross Don't buy goods outside hotels and shops. What appears to be a bargain may be illegal and could result in a frustrating and difficult situation.

cross Don't bring any fruit or meat into Cuba. These will be confiscated on arrival.

cross Don't travel alone at night. Don't stay out late at night in unfamiliar parts of town or in areas of Old Havana.

Respect Cuban law. Prison sentences are imposed for offences that might only incur a warning in the UK.

cross
Visitors must not take photographs/videos of military or police personnel or installations. You may be arrested for spying.

Visitors intending to drive should note that traffic accidents that result in the injury or death of third parties are treated as a crime. You are unlikely to be allowed to return home until you have been cleared by police investigation, a process that may take several months.

cross
Although not against the law, homosexuality is frowned upon by Cuban society and law enforcement agencies. However, violence towards homosexuals is null. If you were homosexual, you should expect no problems whatsoever.

British nationals require visas that can be acquired through the Cuban Consulate or, on-lie, from www.visacuba.co.uk. There is a tax of 25 CUC for all visitors - including infants - on departure which must be paid in cash.
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